Torino Pizza Cafe

Daniel Gliniak 3 months ago

Torino Pizza Café used to be one of my go‑to spots on Staten Island, decent pizza, close by, reliable. But I don’t know what happened this past year because the service has become absolutely embarrassing. I placed an order at 4:49 PM. No heads‑up about delays, no communication, nothing. I live literally 3–4 minutes away, maybe 2 if I hit the lights, so naturally I expected a normal 15–20 minute delivery. Instead, it took almost a full hour. I called twice. First time they told me ‘two minutes away.’ Ten minutes later, still nothing. I called again and even said I’d just come pick it up myself, they insisted the driver was ‘on the way.’ Another ten minutes passed. Still no update, still no delivery. And let me be clear: this isn’t the first time. This is the third time this exact nonsense has happened. The first two times I tried to be patient and hold my tongue, but it’s absolutely ridiculous at this point. Update: I called again at 5:52 PM just trying to understand their thinking process because the communication is horrid. After about 40 empty apologies from the younger guy on the phone, he passed me to his boss. I asked a simple question: ‘Is the pizza even going to be warm?

Angela Simonetti 7 months ago

Never been inside the location, but I religiously order every weekend when I'm at my fiancee's place. Their personal cheese pizza is ON POINT delish thin crust, perfectly crisp. The lentil soup is FIRE and the pastas are sooo good, and that chunk of bread they give with it #mmmmm. Also, the meatball roll and fried calamari are equally delish (I don't order it all at the same time, I switch them up.

Marco Cuesta a year ago

Great spot for a slice. The regular has a little thinner crust than normal but the flavors are all there. Good to see a legit old school neighborhood pizza joint sticking around

Duke Nukem a year ago

Could Be Great, But They Missed the Mark I really wanted to like this place, but the experience was disappointing. Delivery took about an hour, and while the driver was friendly and professional, the food arrived cold and poorly packed. I asked for the cheese pie well done, but it showed up undercooked with a dry, floppy crust and no crisp at all. The grandma pie had the best flavor of everything I ordered, but unfortunately, it was cold too — which took away from what could’ve been a standout. The chocolate mousse was melted because it was packed next to the hot chicken francese. That same heat also ruined the cannoli, which arrived soggy. The garlic knots were dry and chewy, like they'd been sitting for a while. The chicken francese itself was moist but lacked seasoning, and the pasta it came with had little flavor and barely any sauce — felt rushed. There’s potential here — you can tell the recipes might work if more care was taken. But between the cold food, ignored instructions, and sloppy packing, they really missed the mark this time. Until they tighten things up, I probably won’t be ordering again.

alibolandian a year ago

Exceptional experience! This pizza joint served up one of the best pies I've ever had. Kudos to the team! Considering it's my first visit to Staten Island, I'm already looking forward to coming back to try it again. Highly recommended!